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"very disappointed"

"filters last much longer than other more expensive brand i tried which is a big plus"

"we've had it under 6 months it has recieved no damage and has started leaking water in our fridge if it's over half way full seems i can't get a refund or replacement either"

"the only problem i had was the instructions *rolling eyes* veryconfusing"

"been using now for 3 weeks and the kettle is completely limescale free"

"i cannot see any way to secure the insert and id more than i already have i will be sending it back"

"i wash in dishwasher just without lid and it fit in to my fridge so when it’s hot i always have cold water"

"quite annoying especially sometime you want quickly use the jug"

"but if you actually read the instruction manual extremely dull i know it quite clearly states you need to prime the filter"

"fills quickly with water and makes our awful chalky hard water drinkable again"

"if you’re like me want to limit your plastic waste i was doing a 2 litre bottle of water a day then this is a good ethical choice"

"i bought this to improve my tea as i was getting all that horrible floaty stuff on the top"

"think this could be rather frustrating for family use as the amount of water available only seems to amount to a few cups full unlike my previous jug which had a greater water capacity"

"after 4 years of drinking horrible tap water and spending money in supermarkets i now have my wonderful magic jug transforming horrid into a bliss"

"doesnt taste nice not even sure it filters it properly with the taste can still taste chlorine"

"we did throw the first two fills away as we found that the first two did have a weird taste but perfectly fine after that"

"i can't even return it and order another due to the covid restrictions!"

"filters still very pricey"

"rather slow to fill note the limited area available outside the grey water container"

"the item doesn't work"

"cleaning easy to disassemble and clean only the handle is double skinned"

"now the taste i don't know how much is to do with the original taste of the water and how much the filter but to me the water has quite a bitter taste sometimes and makes me feel very bloated"

"don't let the bitter taste put you off it definitely gets better!"

"the only problem i had was the instructions *rolling eyes* veryconfusing"

"i was a bit hesitant reading the negative reviews but at the end i had a choice of a constant purchase of bottled water a horrible taste of my tap water or"

"it was broken straight out of the box"

"i was a bit hesitant reading the negative reviews but at the end i had a choice of a constant purchase of bottled water a horrible taste of my tap water or"

"i was in doubt that it wouldn't work but get rids of the weird tap water taste instead"

"filters out limescale completely and i can no longer taste the horrid chemicals in london's gross tap water"

"it drives me nuts"

"really pleased with this filter i was using a cheap tesco one but they stopped selling the refills"

"there is a definite design fault where the filter sits in the same water which can't be changed without taking the filter out"

"the filler spout on tis jug has to be held open with you thumb which is tricky as you have to wrap your little finger round the handle at the same time and as the jug fills and gets heavier it may cause some people difficulties in keeping it upright"

"as a bottled water snob i have finally found a filter that makes my tap water taste nice!"

"i got this to replace a larger older model that broke"

"it finally succumbed to yet another fall"

"taste: better than tap water but not as good as evian imho but this is personal you may disagree"

"super unhappy"

"the water was very weird"

"summary: desperately trying to avoid buying water and everything else in plastic and this is helping to reduce our plastic usage significantly but i wish the water tasted just a little better so i could ditch evian completely"

"i can’t get rid of the little gravels at the bottoms of the brita bottom i rinsed it times and times but the filter bits just keep appearing"

"since the tap water is slightly smelly it filters the smell and probably filters the water contents or kills the smell of tap water"

"the button on top is sometimes a little annoying when you have to reset the timer though the timer is a great feature because when you're holding it down it will stop counting and you will have to start holiding it down again"

"it’s broken already"

"this new jug seems to be made from much more thin flimsy plastic so i'm not too confident about its lifespan"

"the filler spout on tis jug has to be held open with you thumb which is tricky as you have to wrap your little finger round the handle at the same time and as the jug fills and gets heavier it may cause some people difficulties in keeping it upright"

"leaves water tasting very salty and metal like"

"on closer inspection the missing cartridges were in the jug it was difficult to see them at first unless you looked closer"

"waste of money"

"she already has a filter kettle which uses the same refill cartridges so she opted for this make and model"

"complex poor odour inconvenient to use and bulky"

"i am in love with this and never had to boil my water and buy any water anymore"

"it makes me unhappy"

"the only slight reservation i'd offer is that it's sometimes a bit tricky to set the timer button to four weeks when you change the filter"

"filters out limescale completely and i can no longer taste the horrid chemicals in london's gross tap water"

"the lid came off as soon as i detached it for cleaning"

"recommending white colour because surface doesn’t get water mark"

"and white small particles"

"fill up half the jug and place the filter in until all the bubbles have stopped remove the filter and empty the jug 2"

"read the info before buying"

"i’m missing a part"

"now the taste i don't know how much is to do with the original taste of the water and how much the filter but to me the water has quite a bitter taste sometimes and makes me feel very bloated"

"for me there is too much plastic over all in this product"

"item arrived broken"

"i was a bit hesitant reading the negative reviews but at the end i had a choice of a constant purchase of bottled water a horrible taste of my tap water or"

"although it is just a jug which filters water i was a little apprehensive when i first got it as i did not know how to correctly set it up but a quick youtube video later and i was away"

"turns out it removed both !"

"a++++++++ first package lost but reorder and came next day a++++++++++"

"the lid doesn’t fit on the top properly so falls off when i pour"

"one star deducted for the useless instruction booklet and how much paper was wasted got it"

"it came with 3 filters in total which means i won't have to worry about them for a while"

"put the inner plastic piece into the jug place in the filter fill with water allow the water to filter then empty"

"this jug isnt too big or either too small its just a perfect size"

"product arrived as stated"

"bought this product around a week ago the top didn't connect well and it enden breaken up because of that"

"want to send it back but the seller is not offering paid return postage so for me it's not clear will i receive refund for postage too as the item is definitely a faulty and poor quality!"

"it does taste better too but not sure if that is placebo or not but the evidence is in my kettle and that's no placebo"

"pictured instructions were a bit confusing for me!"

"but then the water started to leave a very weird and scary black tint at the bottom of the pitcher and when carefully looked into light the black mist like tint was floating on the top of the water and some of it throughout the water as well!"

"all you would expect from a water filter only marked down 1 star as the lid comes off a little easier than id like when pouring sometimes"

"i bought this because our tap water has very overpowering metal taste and since using it has turned the non drinkable tap water into water bottle quality!"

"the only thing i was disappointed with is the taste if i just want cold water straight from the jug has a funny taste to it which isn’t nice"

"luckily i was pouring into sink during activation fills otherwise i would have had water everywhere"

"it’s revolting!"

"obviously the seal around the filter is not strong enough so water accumulates underneath which is pretty annoying and the lid is also a bit fiddly to put on properly"

"what i don't like is that the lid has a counter function however it only counts the number of weeks antill you need to change the filter"

"i tried to take some pictures but it was really difficult to focus but i managed to get some"

"the other issue is that if you use all the water in one go then put the jug upright again there is a fair amount of water that drains back into the jug resulting in re filtering"

"added bonus kettle doesn't scale up either"

"no more limestone!"

"as i cannot drink tap water and got tired of carrying bottles every next day this was perfect for me no problems with the item and i'm happy with it"

"i have to hold the top down every time i use it or it will falls apart"

"during the lockdown i could not always get enough bottle water delivered and it was a pain to carry"

"previously had a brita elemaris which needed replacing"

"the cartridge indicator broke after a month very disappointing the entire product"

"hard water area so were always having to descale kettle iron not necessary now"

"the top fit is poorly design"

"not great design and judging by my previous britain jugs probably won’t last very long but what does these days"

"after alot of debating i no longer have to buy bottled water i am cutting back on various items and this was one of them"

"i am impressed i have been on mineral water for years as the tap water makes me feel bad and tastes bad too"

"now i am returning the product and hoping for a full refund"

"the filter holder has dislodged which means the lid no longer fits rendering the jug useless"

"i like the taste the product is easy to use but not really sure if i can fill it up to the maximum limit as the manual shows otherwise"

"you get 3 filters with this jug the filters last longer than advertised you can also taste when the filter needs changing so you can ignore the indicator on the lid"

"i have used it less than 3 months"

"much better than the brita aluna that it replaces as easier to fill"

"it doesn't feel as if it would survive a fall"

"it's fine except that i do not know which filter cartridges to order now they have run out"

"not quite what i expected"

"filling jug with flap at rear of lid inconvenient not nearly as easy as lid removal with my previous model"

"conducted a ph test and the water from the filter was bright yellow indicating a high amount of acid"

"also as there is no "float" you have to judge when to stop filling so on occasions water has spilled over"

"so the water filters do not last that long because they start to look aweful"

"amazon i wrote earlier regarding missing cartridges i must apologise"

"broken when arrived"

"i just couldn't"

"one star deducted for the useless instruction booklet and how much paper was wasted got it"

"would not recommend"

"if you tip the jug too far the filter holder falls out so you have to hold the lid on the flap over the spout is unpredictable sometimes pouring smoothly at others holding closed just a bit not enough to stop the water pouring out then suddenly flapping fully open sending a busy of water out to go all over the place"

"i had one of these before so was just replacing one that had broken"

"i have searched the internet and sadly can see no equivalent filters describing a glass jug"

"makes it very frustrating to use"

"this causes water to be trapped there after filtration and it goes stagnant and gloopy if left a day or so until you refill it and it washes out"

"put the inner plastic piece into the jug place in the filter fill with water allow the water to filter then empty"

"lcd faulty after a 6 months very disappointed"

"4l jug but it was more expensive than the bigger jug"

"read alot of reviews stating there's a problem with the lid design have no idea what they're talking about i've had no problems with the lid or leaking water"

"the only problem we didn't think of is whether or not it would fit in our fridge!"

"my kettle is completely limescale free since i started using this and i no longer have the expense and the waste of buying plastic bottled water for the family"

"taste like water from the tap sending it back "

"after only using this for two months the cartridge replacement timer has broken already"

"keeps the cold water insulated and does the job"

"was getting an awful film on my tea and the water tasted terrible"

"was getting an awful film on my tea and the water tasted terrible"

"i sort of already knew it wouldn't fit in the door anyway so i've removed a shelf and can have this sit inside the fridge no problem"

"cons: it doesn't filter all the water even when it's less than half full which is really annoying"

"it does sometimes leave some black residue in your drink from the filter however it's not issue as it's safe to consume"

"this water does not get refreshed when using the jug and seems unsanitary to have stale water sitting in the jug"

"unfortunately however within a couple of months of buying the product and daily use the display on the top of the jug demonstrating how much life the filter has left has stopped working!"

"my only gripe is the fact that the filters don't last all that long if you change them as recommended"

"the only issue i have is that the cartridges need replacing every 3 weeks or so"

"takes the chemical taste out of our tap water"

"however it started leaking recently took me a while to figure out where the water in the fridge was coming from "

"over time water marks gunk are left inside the handle that would look disgusting"

"in such contrast with a previous purchase of the larger size jugs which initially arrived damaged and were less than successful in function"

"the push thumb lid opening which seems inconvenient at first when the older models relied on water pressure from the tap opening the opening on older models and needed no thumb is also much better too because it means that you can open it up manually and keep it open and then properly aim the tap water directly into the clear plastic jug without water spilling all over the lid"

"check you shelves side compartments first an make sure it will actually fit in your fridge"

"the other design causes the top of the jug to get covered with limescale water drop marks which are extremely hard to remove and the float lid gets heavily scaled"

"this to say don't feel strange if it starts to ask for a new filter when you barely used it"

"would be interested in others views"

"its cheaply made"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i also like the opening on the lid making it easier to fill from the tap and as always brita filtered water tastes better and stops the frequent descaling of kettles and coffee makers that tap water seems to cause"

"excellent in removing limescale"

"5l works better for me for the following reasons 1 the lid is more rounded and does not fall off when pouring from a full jug the 2l version cover sometimes pops off when the jug is full and floods kitchen top with contents 2 due to limescale in the south east recommend buying white lid version previous 2l version had a blue lid and difficult removing limescale marks clearly seen on the outside of the darker coloured lid 3 capacity i was always filling up the 2l version and constantly waiting for the water to filter before use"

"rather dissapointed"

"the bobbly shaped opening doesn't drop through into the water either like it did with my old one"

"the other one was still in good working order after 3 years but we couldn't clean the water marks and limescale of it"

"the one which has rubber feet however has a tiddly hopper and feels top heavy plus has a weird counter balanced flip down to fill the jug which constantly falls off when careless people ram it under the tap"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"no more silly water bottles and much less plastic waste"

"but the digital display should be at least water resistant so that when cleaning the lid the water doesn't make it stop working"

"don't bother using it for drinking water because our water is pretty good anyway i just don't want limescale damage in my nice machine over time"

"not much to say except i recommend white because scale water residue is not as visible on it as on other colours"

"i dropped the lid after two years and the little flap broke but mum did some diy so it works just as normal"

"normal water makes me sick"

"it makes the hellishly chalky and insanely chlorinated water here in the south east taste drinkable"

"filter exchange indicator failed after 3 months"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"but the hinge is a little too stiff and takes a certain amount of pressure from the water to move it"

"if you think that's silly work out the cost of a new coffee maker over cost of filters"

"the jug was returned but will be re ordered sometime in the distant future"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"irritating timer thing on the top obviously persuading you to change the filter more often i just ignored it"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"worked great but its been 6 months and its cracked and all the way down and leaking from the bottom"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i bought one "brita marella cool white water filter jug" and one "brita maxtra water filter cartridges pack of 6""

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"disappointed the parcel was left on the doorstep though luckily it wasn't stolen!"

"i use the filtered water for everything now to drink for my coffee machine and my kettle so no more limscale!"

"over time water marks gunk are left inside the handle that would look disgusting"

"had one for a few months then it developed a faulty"

"surely a health hazard"

"it's slim enough to fit in the door of the fridge and the first cartridge has yet to be replaced after at least a month's use"

"so there is obviously a serious problem with the brita jugs"

"i returned to london after living away for years and forgot how hard and disgusting the water can be here"

"i comparison this manual flap is more effective and with careful use means that no water marks end up on the top of the jug"

"second is such another review says there is a gap between the filter and the walls of the jug where some small quantity of water accumulate there"

"waste of purchase"

"downside is it is rather heavy when full"

"too big for fridge gave it away"

"i am so pleased with this jug especially at sale price it comfortably holds up to 2 liters of water which makes it really useful for filling kettles coffee makers pans etc and it doesn't drip from the lid when pouring or take forever to filter water like my last jug seemed to"

"good product makes the water taste better and is better for the kettle limescale"

"doesnt fit in the door in my fridge"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"however this is my third filter jug from bita that has its replacement filter indicator meter fail within 12 months"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"product is very easy to use the water tastes noticeably different and for £14 its a good deal"

"bought this jug to remove limescale and protect the appliances"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"it works as for filtering water taste its nice to drink i love water but it taste awful out the tap however the filter makes the water taste like nothing which is a good thing"

"probably should have got a smaller one as takes up most of my fridge and the screen didn't work?"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"it's ok but starts to leak after a few months"

"hard to tell beforehand how awkward the size is"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"the filter jug is just what you expect the filters are a bit expensive and watch out its a timer approx 30 days but can use longer till you notice no benefit!"

"the other model i had had a filling hole with a flap which opened by the force of the water i didn't like that as the lid got dirty very easy"

"the jug does the job just fine but has two little things that are annoying"

"the electronic indicator stopped working after 2 weeks total pos"

"the new style xl brita is undoubtedly lighter and seemingly not for the better either"

"i've been using this for about an hour now but there are a lot of negative things being said about how it pours"

"it's a good quality product otherwise pity i can't use it and it would have been silly to go to the expense of returning it as it was at such a good price"

"i got the impression it would go in the fridge door however this is not so i must have misread your description"

"great product for the amount of tea i drink and very evident from the reduced limescale in the kettle"

"small problem with the memo cartridge indicator which was sorted very quickly i have brought before and would buy again"

"the only sane reason to buy a water filter in london is because we have hard water with high calcium content"

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"but its still an ugly bulky jug and our fridge is too small to fit it in"

"about a month ago i noticed that my jug started to leak"

"you can pick the filters up cheap enough and they last a lot longer than the indicator on the top of the jug suggests surprise surprise i have reset my indicator 3 times on one filter and my drinks still taste great"

"the tap water in our current property tasted disgusting but this filter made a massive difference"

"the meter with the flow indicator on the more recent jugs seems to do nothing other than try to get you to replace the filter ore often and stop working twice in two months in the case of the one i bought previously"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"the jug looks good better than predecessor but the improvement is not just cosmetic"

"my kettle needs descaling far less than usual and the whole family drinks the filtered water rather than bottled water"

"takes a while to filter the water through but that's not really an issue"

"not much to add as i went for the cheaper jug so i could not ask for more"

"i don't know why i didn't buy this earlier!"

"within 24 hrs of reporting faulty a new one was on my doorstep no qualms"

"is it harmful to health?"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"sometimes can see black particles in the water which i assume is carbon"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"further if the lifting cover of the spout does not lift as you pour then it splashes everywhere so you need to look carefully and lift it before pouring if it seems to be staying put"

"i've been using it for 24 days filling up 2 3 times a day full and the filter shows there is still 75% left i am quessing 1 filter should last 2 months for me "

"exactly as advertised"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"4 liters but don't expect to get all this amount right away when you fill it from the tap"

"it did say it fitted in doors but i guess it would be a bigger fridge than mine"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"that awful metallic taste goes"

"it is generally speaking not bad but again it is quite difficult to clean"

"huge capacity easy to refill without making a mess and the filter life display is a nice touch"

"5l which i had before but much more convenient holding an extra litre and compared to a previous britta jug i had the spout on this one is as good as it gets and pours what where you want no dribbling"

"i know they would say if they didn't like it"

"she has had filter jugs before and really likes this model and hopes it will last a long time"

"put new filter in second month and it does not quite seem to be as good as the first month will continue to use though because water straight from the tap is disgusting how can we be sure all the chemicals are not damaging people's health just to make money for these companies"

"yes it seems ok thank you we have not had one before the water does taste better money wel lspent"

"so i refuse to drink from it"

"it looks good good clean lines it fits nicely into fridge if you wish water tastes great now it makes such a difference not to drink bleachy cofee"

"this is the narrower style jug primarily designed for fridge doors"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"it's easy to fill and pours well and looks really good"

"bought this to replace another model whose timer failed"